The #6 Truth That You Cannot Ignore!

Investing in Your Employees is the Most Effective Way to Accomplish Culture Change

The company’s greatest asset is its people; people who are now facing change that is happening at the speed of light. Your employees need to thrive in this environment in order to meet the new demands that are coming. Employees properly trained in Kind Dining are productive, energetic, and the most important part of your growing organization. With the added knowledge of how to do their work to the best of their ability gives them a sense of accomplishment they will carry with pride. When all of your staff learns to work as a team, mealtimes will flow smoothly and efficiently creating a feeling of achievement.

Employees that know they are accomplishing what is expected of them tend to stay at their place of employment rather than seek work elsewhere. They look forward to coming in to work each day when they are recognized as valuable assets to their community. Your servers prefer to come to work rather than let co-workers have to cover for them. They know their absence causes a hardship.  It’s been proven that appreciation of one’s work takes precedence over the amount of one’s salary.

Your servers, when they are happy and content with the job they do, that happiness overflows onto your residents. Contented staff doesn’t leave and you won’t need to spend money in seeking and training replacements. It is always best to invest in your present employees.  Their learning to work with all segments of your community as a team, in a positive way, will result in an organization full of contented caregivers.  When you have a happy, properly trained staff, it’s a win-win situation for all.

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

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