Do your mealtimes impact residents’ quality of life?

A friend of a friend was having a conversation about the blues, being in a terrible rut during this coronavirus-instigated quarantine until she received a greeting card from a long-time friend. She had not heard from her in a few years. She spoke of that special, particular moment of being lifted up out of her gloom and feeling elated by … Continue reading

Is your community touched by kindness?

A woman was talking to her friend, saying that the kindness of strangers is spreading. While buying a soldier a cup of coffee, paying for her meal, or toll on the turnpike continues, random acts of kindness have spread and touched assisted living and nursing communities in a new way. Two women came up with the idea after reading an … Continue reading

Is it more than just serving a meal?

In pre-COVID 19 times, the chef would create special socializing events to bring residents together over his food offerings for festive occasions, celebrate memorable holidays, family gatherings, and mark appropriate events for residents. Even though communities are in quarantine, the chef still needs to create special menus, interesting meals, and recipes to wake residents’ palates in the community. Unaware of … Continue reading

Beautifully decorated Thanksgiving table with thank you card next to place sitting

Have your food servers mastered the skills of adapting to change with fortitude, patience, and kindness?

Even in these hard times of pandemic, we have much to be thankful for in our senior living community. We have been fortunate to learn quickly how to protect our environment, residents, staff, and have learned ways of social distancing in everyday activities.  Incorporating virtual technology into our daily lives has kept residents from loneliness, kept all of us in … Continue reading

There is No Sincerer Love than the Love of Food

“There is no sincerer love than the love of food.” — George Bernard Shaw A friend who comes from a family of cooks starting with the great-grandmother, down to the grandmother, mother, and father, and two brothers who each had a neighborhood restaurant, one in the Caribbean and one in New Jersey, said that while the love of good food permeated … Continue reading

Is your chef part of the team?

“Food is everything we are. It’s an extension of nationalist feeling, ethnic feeling, personal history, province, region, tribe, and grandma. It’s inseparable from those from the get-go.” ~ Anthony Bourdain The late celebrity chef’s chef Anthony Bourdain loved his work. He loved people, and he loved food and all the socializing around food; enough to travel the world to learn … Continue reading

Do your food servers understand and use empathy?

Being a top-performing food server in a senior care community is complex and challenging at the best of times. During COVID 19 it is so much more. Add being alert to the residents’ emotions, having small chit-chat handy, and being cheerful and making sure they have the resident’s meal correct to the standard usual of being neat, clean, well-spoken, and … Continue reading

Has the New Normal Become Part of Daily Routine of Your Food Servers?

The discussion was all about new words and phrases coming into our language every year. One man was complaining that he couldn’t understand a word his grandson said to him. The other two laughed, agreeing with him in complete understanding. Then the words New Normal were tossed into the discussion along with wearing yoga pants, tee shirts, and pajamas during … Continue reading

Does your food serving team know they are present-day heroes?

It’s harvest time for your food serving team. During these times of COVID 19, they realize the skills learned have been so critical to their work in the community. To harvest their sense of fulfillment and to acknowledge that they are the heroes of today. Is that not enough to feel joyful in the work they do? If ever they … Continue reading

Is your food serving team performing beyond their duty?

While trying to stay in touch with family, Dina’s niece emailed her at her retirement community, asking if she had been visiting the kids lately. The kids had kids of their own and often held family celebrations or took Dina out to dinner, shopping, or somewhere special for the day. No, Dina told her, if she went to stay with … Continue reading