Does your dining room make people want to live in your community?

My friend Alice told me about meeting with a long-time friend recently. Knowing my Kind Dining® beliefs and dedication to senior retirement communities, she thought of me as the conversation unfolded. “My girlfriend brought me up to date on the small hotel business she and her husband bought in a small town, two years ago.” She said, “They both had … Continue reading

Quotes About the Importance of the Dining Room

Speaking of importance in a dining room… “I stopped trying to chase the perfect place to be, and realized the perfect place is with your loved ones and your closest friends, around the dinner table, over a good meal, talking about the past year and the year to come and things that you want to change in your life. You … Continue reading

Do Your Food Servers Meet Residents’ Expectations?

Autumn turns a chef’s ideas to serving comforting foods to your community residents gathering around the traditional table of warmth and congeniality. It’s a time for coming in out of the cold, looking forward to sharing a meal and conversation that warms your heart and your tummy. It’s a special time to bring new and long-time friends together where residents … Continue reading

Beautifully decorated Thanksgiving table with thank you card next to place sitting

Does Thanksgiving Day bring fond memories to your food servers?

“As soon as the trees begin to turn into a glorious canvas of autumn colors, I begin to think of Thanksgiving Day. I mean this year’s Thanksgiving Day to come, based on all the previous ones I remember. I love that Day and think it is my favorite holiday of the year because it is all about gathering around the … Continue reading

Do Your Food Servers Give Individual Attention?

When a friend who taught occupational therapy suffered a stroke and wound up in a nursing home for permanent and long term care, she learned a new way to look at what she had been teaching for many years. As her progress restored her to a normal life again she wrote notes about her experience so improvements could be made … Continue reading

Do You Have Bullies in Your Community?

My friend told me “I admit that I was eavesdropping in a restaurant when I heard the word ‘bullying’ mentioned. Expecting to hear a story about kids in school I was quite surprised when they were talking about a senior community not too far away. Claiming territory in the dining room seemed to be the most common. Some tables were … Continue reading

Do Your Servers Exude Hospitality?

A writer friend, who enjoys traveling solo, says she prefers staying at B & B style inns rather than hotels when she goes to Great Britain. There is such a huge difference even though hotels also extend courtesy and consideration. She said, “It is usually like having your Aunt Millie inviting you to stay with her. This would be the … Continue reading

Do Your Food Servers Know the Hospitality Skills to Help Personalize the Dining Hour?

Teenagers looking for jobs during the summer and school vacation times often apply at retirement communities. One in particular was a boy working in the kitchen. When he started, he had no other thoughts than earning money toward future education.  His entire attitude changed when residents became interested in him. They took the time to ask his opinions about events.  … Continue reading

Do you have days when nothing goes right?

There are days when any commercial kitchen can run into problems. Electrical systems shut down for some unknown reason, the fresh vegetable supply didn’t come in, the chef took ill, the sous chef has poison ivy, and so on. Can those problems be fixed?  A back-up system works, the day’s menu is adjusted, the second or third in command steps … Continue reading

Welcome New Residents with Caring and Consideration

I often write about welcoming new residents that have chosen your community for the next chapter of their lives, which may be a fresh beginning for them. Your dining room is an important place for them to meet friends by sharing a meal and listening to their stories. Another way to look at them is that they have chosen your … Continue reading