Do your residents ask for fresh fruits and vegetables?

This time of year when seeds are planted in freshly tilled soil excitement blossoms in the air. The promise of fresh vegetables growing and ready to harvest before we know it is an exciting part of satisfying residents in your community. This brings me to think of the Farm-to-Table programs I’ve seen in senior living communities. The concept has grown … Continue reading

Remember the newly hired person who didn’t really fit?

If you think that the next employee you hire will bring a fresh new outlook to your present group of food servers, take a deep breath and rethink that thought. Remember the last time you hired a person you thought was perfect for the job only to find that one little item slipped through the evaluation and analysis. It’s the … Continue reading

Does your food serving staff know your diners?

Do you remember Deborah Kerr singing Getting to Know You in the film The King & I with Yul Brynner? It’s a lovely, happy scene where she meets the King’s children, all of them. As the new teacher, she is in the same situation as the food servers in your community dining room. She sings “Getting to know you, Getting … Continue reading

Do Your Food Servers Use Communication and Teamwork to Their Benefit?

We all know that the dining room in the community is not the same as a restaurant vying for its place in popularity with the public. But we also know that a community dining room run like that popular restaurant is a place we are aiming for. To satisfy our residents, their guests and our food servers is a good … Continue reading

Is Your Community Dining Room Rising to the Challenge Set by the American Geriatrics Society? Part 2

Mealtimes meeting the American Geriatrics Society recommendations and the latest CMS regulations are goals. Communities have been challenged with the problem of seniors changing their habits from relying on appetite stimulants or high calorie supplements to keep their weight up to a healthy number. The community can easily provide the setting in the dining room to reverse old, unhealthy habits … Continue reading

Do Your Food Servers Work Alone?

When Steve Jobs was forced out of Apple he didn’t sit back and watch others succeed. He bought Pixar and  moved the company to a location planned with three separate buildings that would hold separate departments. He scrapped that whole idea quickly and decided that what his company needed was one, open space building with a central location such as … Continue reading

Is Your Community Dining Room Rising to the Challenge Set by the American Geriatrics Society? Part 1

Remember being 24 years old, going out to dinner with the person/people you wanted most to spend time with. See yourself being recognized when you were greeted at the door of the restaurant and was led to a table you favored. This was where you wanted to savor your choice of food, chat about the day’s happenings and share ideas … Continue reading

Is Kindness the Answer?

Maybe when you are unhappy it is better to go out for a walk instead of feeding your unhappiness with a plate of pie a la mode. In a study conducted at Iowa State University, students were directed to walk around campus for 12 minutes and practice one of three different techniques to lower anxiety. The first set (loving-kindness) was … Continue reading

Do Your Food Servers Have Conversations?

Communication is the glue that holds people together creating better working environments that create happier atmospheres for residents. Kind conversations are the handiest way to have communications between co workers. Food servers are the leaders in moving forward toward complying with new regulations. When food servers extend a helping hand and kind comments to their coworkers, especially those who are … Continue reading

Are Your Meal Servers Ready for Culture Change?

When Sally helped her mother select a long term community to continue her life after selling her home, she felt it was time for a change in her own life too. She left her job on cruise ships to working in her mother’s community, primarily in the dining room.  Even though she was the ‘new kid on the block’ she … Continue reading