Is your senior living community dining room ready for the new decade?

The beginning of a new year and a new decade is the perfect time to take stock and decide what new training needs to be considered to make your senior living community dining room better. Take note of where your food preparers and your food servers need new instruction and guidance.  The Kind Dining® training series can introduce new ways … Continue reading

How Are You Putting Your Best Fork Forward This Month?

March is National Nutrition Month, when the Academy of Nutrition and Dietetics reminds everyone to return to the basics of healthy eating. It is also the time of year when the Academy celebrates expertise of registered dietitian nutritionists as the food and nutrition experts. “Put Your Best Fork Forward” is the theme for NNM 2017 which serves as a reminder that each … Continue reading

Share What Makes You Proud This Week!

The week of February 6 – 10, 2017 is almost here and that marks Pride in Foodservice Week.  This recognition week applauds nutrition and foodservice professionals and other members of the nutrition services team for their hard work and dedication on the job. We’d love to hear success stories of what great things are happening in your community.  Share a … Continue reading

Dining Satisfaction Scores Up 22% – Smiles and Celebrations All Around at St. John’s Living Center in Wyoming

Over the past 10 months, the staff at St. John’s Living Center in Jackson, Wyoming has been improving dining service, rewritten standards, and achieved positive results, under the direction and coaching of their dining committee and Sarah Graham, Staff Development RN and Kind Dining®(KD) Instructor. Here are the highlights of what they’ve accomplished; Better communication and teamwork between departments. “We … Continue reading

Congratulations Kellie Smith

One of the best parts of my work is mentoring people who enjoy bringing out the best in others. Kellie Smith is that kind of person. She is a Kind Dining® Instructor at Villa Crest Nursing Home and Retirement Center in Manchester, New Hampshire and recently received the Dietary Partner of the Year award for the North East region of … Continue reading

Bringing Warmth to Table – Leader’s Small Act Makes Big Difference

February is the month of love, when we become extra attentive, and it’s a perfect time to think about ways we can serve others, give back and offer love and simple acts of kindness.  Sometimes it’s not the bigger things, but the small details that matter. And when it comes to our Kind Dining® customer service and hospitality training, we … Continue reading

Image of new Villa Crest instructors sitting at table

Welcome New Instructors Kellie and Kathy

The best moments in life are free. I am reminded of this every time I teach the value of practicing good manners, and sharing simple courtesies like taking a moment to smile at someone, especially when you present a meal. I never tire of it, and spend a lot of time reminding executive leadership that these are learned skills. Teaching … Continue reading

Group shot of Cindy and some of St. John's staff.

Welcome St. John’s Living Center

Eden Alternative and Kind Dining work hand-in-hand at award winning assisted nursing center in Jackson, Wyoming. In July, I traveled to Jackson, Wyoming to teach Kind Dining® at St. John’s Living Center. I was awestruck by the beauty of the Tetons while en route to this unique, Eden Alternative registered center, and thrilled to meet the warm, dedicated staff who works there. … Continue reading