When regulations introduced meal options for residents in senior living communities, it brought changes many thought were going to be costly and difficult to adapt. It has actually proved quite the opposite. Handwritten food orders that were often misread and produced mistakes, waste, and dissatisfaction from the diners were now clearly printed menu selection options. Efficiency increased while waste, cost, … Continue reading
The story came to me about a daughter’s sadness who planned to have a big celebration for her mother’s turning 80 years old in the senior living community. How disappointing, even in the midst of all the coronavirus chaos going on, that her big party plans could not take place. An 80th birthday only comes once. A party planner friend … Continue reading
. There is no ‘I’ in team! Find ways to praise co-workers at every opportunity. … Continue reading
It’s important to continue having celebrations in this time of extreme caution and stress. Have you ever been in a restaurant when the table or two over from you received a cake lit with candles and the wait staff singing Happy Birthday? Didn’t it make you and the other diners around smile, maybe applaud or even join in the song? … Continue reading
The food serving team in a community sets the ambiance for each mealtime and everyone agrees that mealtimes are the most important time of the day for residents. With today’s required physical distancing, food servers are often the one human, in-the-flesh-link to the outside world for some residents. They carry the most responsibility, not only bringing in food the resident … Continue reading
Serving food has always been so much more than bringing food to the table. Every person who loves being in the kitchen or has restaurant life in their blood system knows that “Bad service can ruin a good meal yet good service can save a bad one.” Even your finest chefs will tell you that. When it comes to senior … Continue reading
Kind Dining® has always stressed the importance of mealtimes in the community dining room. Now that residents have been restricted from coming into the dining room for meals it is more important than ever for food serving teams to take up the social aspect of mealtime. Take at least a minute, or so to talk with each resident served. Ask … Continue reading
It’s more than food servers being courteous to the seniors in your community dining room. It’s more than pulling out a chair or finding the best table for a particular senior to sit. It’s also about being civil, courteous to all your coworkers. It’s about lending a helping hand without anyone asking for help. When a food server notices her … Continue reading
The niece of an acquaintance was telling her experience of being a guest and her first dinner with a friend in a senior retirement community recently. After stating how surprisingly wonderful the food was, she mentioned the service. The server was a young college student working her summer between semesters. She knew this because the girl told them, along with … Continue reading
Keep in mind that if you have residents in your senior living community, you need a food serving team to serve them. While this sounds elementary, consider that you want skilled, knowledgeable, talented, considerate, food servers that exude a pleasant attitude. Do you wonder where to find them? Do you wonder how to keep those in your employ from searching … Continue reading
