Kind Dining Blog

Are your servers confident with knowing their goal and role?

Your Role in  Hospitality Remember to let your staff carry the pride of their community while fulfilling their role when serving in the dining room. Their performance matters! A successful dining room is more than correctly placing plates in front of a resident. Knowing residents by name while proudly wearing their own name tag makes it easier when they introduce … Continue reading

Do your servers know the importance of their role!?

Importance of Knowing the Goal and Your Role Anyone that looks will notice a team that works smoothly together whether you attend a catered party or dine out in the new rave restaurant in the next town over. It’s the difference in an Olympic couple dancing on the ice or the jerky movements of a marionette on a string. You … Continue reading

Are your servers practicing their skills every time they serve?

Stop, Look & Listen; Where Can You Improve Service? When I was a child and trains carried the heavy load that tractor-trailers do now, there were a lot of railroad tracks to cross, enough to plant the phrase that I still carry in my mind. Today it makes me think of the community dining room. The servers that are at … Continue reading

From Hassle to Hospitality

The best experience you can give your residents is the employee who loves to come to work every day. This is the result of taking the hassle out of the hospitality you offer. Encourage all of your employees to become friendly with each other, to work as a team, helping each other when help is needed the most. This is … Continue reading

Kind Holiday Dining

Now is a good time to pay attention to particulars that may arise with the holidays coming up on the horizon. Seniors often prefer inviting family and friends to the community instead of breaking their routines by going out. This proved to be true when an informal poll taken in several communities in December 2016 was published in the Huffington … Continue reading

Holiday Truth

Kind Dining Six Truths are especially important during the end-of-the-year holidays beginning with Thanksgiving. Truth #3 teaches that residents will appreciate being served by positive thinking staff during this joyous season. This bringing warmth to the table® will greatly help to keep the blues at bay for many residents who are adjusting to this new pattern of life. Happiness is … Continue reading

Farm to Table Truth #4

Nutrition has always been a main concern in any community. Yet there is so much more to nutrition than vitamins and minerals. Kind Dining® training feeds the overall person, addressing the taste that goes into a resident, as well as what they see, hear, and feel. This includes foods that are culturally relevant, presented in the most engaging environment, and … Continue reading

Farm to Table Truth #2

New Regulations, Kind Dining Truths & More The stress on new regulations of participating in the Medicare and Medicaid Service (CMS) programs has arrived. While they extend for three phases, phase one’s spotlight, which began November 28, 2016 focuses on food, nutrition, and dining. It states just how critical these new rules are to the well-being of your residents. Remember, … Continue reading

Farm to Table Truth #1

In our series: 6 Truths About Your Business You Can’t Ignore Fresh local food on your table is an old idea made new again! Forming a good relationship is healthy. Forming a healthy relationship with your local farmers is a great way to benefit both of you.  The quality of food for your residents is another way of taking the … Continue reading

The #6 Truth That You Cannot Ignore!

Investing in Your Employees is the Most Effective Way to Accomplish Culture Change The company’s greatest asset is its people; people who are now facing change that is happening at the speed of light. Your employees need to thrive in this environment in order to meet the new demands that are coming. Employees properly trained in Kind Dining are productive, … Continue reading