New eyes’ for nursing homes through QIS in Long-Term Living Magazine

Higher standards have been set for your nursing home. Training staff to exceed expectations in the dining room can not only help you achieve compliance with new regulations, it will help you outperform your competition. This month I wrote about QIS for LTLMagazine.com.

Logo of Long Term Living Magazine for managers of nursing home and assisted living

Does your nursing home subscribe to Long Term Living? I recommend it.

Even when putting resident needs first is a clear intention, it may take new eyes to see where and how transforming change must occur.

My latest e-article for Long-Term Living Magazine, New Eyes’ for Nursing Homes Through QIS, talks about the new QIS expectations and how to take a fresh perspective in your senior living community.

How about you? What do you see when you look around your senior living community? Are better relationships being built? Are you defining and achieving higher standards of service quality? Are you educating staff about new skills and responsibilities?

I’d love to hear about your challenges and successes. Feel free to post your stories below in the comments section.

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

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