On to Missoula….

I just booked a flight to Missoula Montana. I have never been there and in the last week of this year I will be teaching Kind Dining training to the serving staff in an assisted living community. I look forward to meeting their servers and Dining Director, who will come to Portland in January to attend my first Kind Dining Train-the-Trainer workshop. How exciting is that? Very exciting! Higher Standards, my young company is at another turning point. Developing my own business, around dining and service principles that best serve elderly residents has been full of amazing high and scary low points. I think these high and low points will always be a part of this business adventure, however faith in my mission to develop people who serve meals to residents remains a constant. I believe that intentional focus on training and growing servers improves relationships at mealtime for everyone in our care communities…. Its going to be cold in Montana, I’d better bundle up!

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

Leave a Comment

Friendly reminder: Please protect other people's confidentiality as appropriate. Thank you!

Your email address will not be published. Required fields are marked *

ten − 5 =