Do Your Food Servers Meet Residents’ Expectations?

Autumn turns a chef’s ideas to serving comforting foods to your community residents gathering around the traditional table of warmth and congeniality. It’s a time for coming in out of the cold, looking forward to sharing a meal and conversation that warms your heart and your tummy. It’s a special time to bring new and long-time friends together where residents … Continue reading

Holiday Truth

Kind Dining Six Truths are especially important during the end-of-the-year holidays beginning with Thanksgiving. Truth #3 teaches that residents will appreciate being served by positive thinking staff during this joyous season. This bringing warmth to the table® will greatly help to keep the blues at bay for many residents who are adjusting to this new pattern of life. Happiness is … Continue reading

The #6 Truth That You Cannot Ignore!

Investing in Your Employees is the Most Effective Way to Accomplish Culture Change The company’s greatest asset is its people; people who are now facing change that is happening at the speed of light. Your employees need to thrive in this environment in order to meet the new demands that are coming. Employees properly trained in Kind Dining are productive, … Continue reading

The #4 Truth That You Cannot Ignore!

Truth #4 The Individual Resident of this Generation is Different The younger Boomers are filling our communities today. A new ‘help-yourself cart’ on the side of the dining room will not satisfy their desires. Their refined palates want the variety of culture found in quality ethnic restaurants that their two-income households afforded them before retirement. They want espressos, lattes, and … Continue reading

What Does Portland Oregon and Portland Maine Have in Common?

Kind Dining and Great Food Thank you to all who attended our Kind Dining  and Culture Change workshop at SYSCO NNE’s recent Health Care Conference and Food Show. We had a record number of participants, enjoyable connections, problem solving and story sharing.  A special thank you to David Booth and Clark Hincher of SYSCO NNE for inviting me. I enjoyed … Continue reading

Specialty Retirement Communities: Made to Order

What will your community look like 5 or 10 years from now? It’s becoming more apparent that one size does not fit all. This article in The New York Times, Finding Communities That Connect and Nurture the Like-Minded by Abby Ellindec outlines many of the exciting transformations communities are making to attract new residents and keep existing residents engaged and … Continue reading