From Hassle to Hospitality

The best experience you can give your residents is the employee who loves to come to work every day. This is the result of taking the hassle out of the hospitality you offer. Encourage all of your employees to become friendly with each other, to work as a team, helping each other when help is needed the most. This is … Continue reading

The #5 Truth About Your Business That You Cannot Ignore!

Truth #5: You’re Most Dependent on Your Lowest Paid, Least Trained Staff. Raising dining standards most effectively means training all your staff to shine in the dining room. It does not mean adding a faux palm tree in the corner of the room. Your servers and ancillary staff are your direct link to your residents. The servers generally come to … Continue reading