The Dining Experience and Your Quality Indicator Survey

Last month I discussed “How the Dining Experience Affects Your Quality Indicator Survey” on the Long-Term Living magazine blog. It’s timely to consider this issue because the new federal Quality Indicator Survey (QIS) process is being rolled out across the country by Medicare and Medicaid. Check out the new QIS forms here:

Or, visit our Resources page for these and other useful forms.

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

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