3 Questions You Need to Ask about Your Dining Service

Posted on by May 22, 2018

order002Have you been intrigued by the studies showing there is a strong business case for improving service in the dining room? Are you aware of the importance of dining to residents and committed to making changes to meet their expectations?

Well done. Fostering genuine hospitality during meals is one of the most important things you can do to build a positive reputation for your community and meet resident-centered care goals.

Wondering where to start?

Find out in 3 Questions You Need to Ask about Your Dining Service at RetirementHomes.com.

Posted in Resident Centered Dining Service permalink

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

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