4 Dining Trends You Need to Know Now

Posted on by May 22, 2018

IMG_5800It’s an era of change and resident-centered care initiatives are on everyone’s mind. As AHCA/NCAL points out in The Quality Initiative, “Just like any other business, skilled nursing care centers and assisted living communities must ensure that the customer is king.” Studies show high resident satisfaction pays off organizationally and financially.

Many companies are already embracing this new paradigm and learning to capitalize on the dining experience as a tool for improving the health and well-being of residents while building resident satisfaction, despite the economic challenges of the past few years.

Read 4 Dining Trends You Need to Know Now by Cindy Heilman, MS, DTR at RetirementHomes.com.

Posted in Resident Centered Dining Service permalink

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

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