Are You Heading to Sacramento for CALA?



Don’t miss our session on June 7th, 2016 from 10:30 to 12:00 noon!

Cindy is presenting, “Are You Making the Most of Mealtimes,” focusing on the 6 Truths About the Future of Dining You Can’t Ignore, 3 Hospitality Secrets That Can Increase Occupancy, and 5 Low-Cost Changes That Can Raise Service Quality Quickly.


We can’t’ reveal the Truths or Secrets yet, however, we will post more information and the 5 Low-Cost Changes pdf immediately after the session on our website. Go to www.HigherStandardsorg.


No? We will miss seeing you, but still want to share what you will be missing!  


Look for the June issue of our Kind Dining Connection Newsletter: 3 Things Management Must do to Reduce Employee Turnover and Succeed at Person-Centered Dining, and take advantage of our 30-day,  30% price discount, when you purchase our book; Hospitality for Boomers, a short read full of easy to implement customer service and hospitality tips. Use coupon code: CALA, for a 30% discount.


PS. If you are interested in learning more about how we Improve Staff Skills, Service Quality, and Raise Dining Standards, using our exclusive Kind Dining, 9-module training; Contact Us. 

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

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