Does your food serving team bring holiday cheer along with the meals?

It’s a Wonderful Life, Miracle on 34th Street, A Christmas Carol, Little Women, and Rudolph, the Red Nosed Reindeer are a few from a long list of stories of Christmas where kindness wins the day. Winter Holidays, no matter which one you celebrate, are a time for generosity, thoughtfulness, and kindness . The holiday season can be exceptionally difficult for … Continue reading

What do your food servers see during the Holidays?

Close your eyes, think of the Winter Holidays coming up, and what do you see? Perhaps a Christmas tree in the background, hear Christmas carols being sung, but you ‘see’ family and friends gathered around a festive dinner table, no matter which holiday you celebrate. It’s the table that holds the warmth, celebration, camaraderie, and feelings of joy! It’s about … Continue reading

Do you remember the best parties you attended?

It’s like a party! When you entertain, you want your guests to feel special to have received an invitation to your home. You prepare foods and beverages that entice, tempt an appetite, please the eye, and you serve a variety so there is a choice. You want your guests to know they are welcome in your home, and to socialize … Continue reading

Does your company management attend onboarding training sessions?

  David and Matthew were driving to their usual Saturday morning basketball game with the intention of staying in healthy condition. Both worked in the management department of different long-term care communities but discussed problems and ideas because their workplace routines were similar regardless of what community it was. Matthew began as soon as David put the car in gear … Continue reading

Is your company ready for Gen Z gig employees?

Because many retirement and assisted living communities are shy of the number of employees needed to keep their community running smoothly, many are resorting to hiring gig workers. After your company has responded to excellent training for its food servers and ancillary employees it is imperative to be certain gig workers are involved in the training program. To hire these … Continue reading

Are you aware of how hugely different retirement living is today?

Recently on an online program about reframing aging, the first male guest speaker stated that a retirement home is the last place you would want to put Mom! Ack! This man has been out of touch with today’s retirement and long-term care communities! He hasn’t been cooking three meals a day for the family for the last 40 years or … Continue reading

kind dining teamwork

Do your food servers feel like they belong in your company?

The trend shows that employees seek work positions where they can grow as individuals; feel accepted for who they are and their work. Challenges, education with training, and a voice that can make suggestions and improvements seem more important than a high wage. They want to be productive and make a difference. The Millennials and Gen Z are the most … Continue reading

Do your food servers have days when everything goes wrong?

“Do you ever have a day when everything you touch goes wrong?” Betty said to her husband Joe when she arrived home late from working in a senior living community. “You know I have always loved working in foodservice and enjoy working with the elderly. I’ve known for a long time that I’ll never be a millionaire, but who wants … Continue reading

Is there diversity in your food serving team?

Does a company that hires minimum wage earners to need to invest in the expense of training? Absolutely! Investing in your assisted living and senior living community servers enhances the interaction between your serving teams and your residents. It is more than improving how a meal is served to an individual. When a server knows their work is conducted correctly, … Continue reading

Are your food servers an asset to the community?

Word came to me by way of a friend who has both parents in an assisted living community for the loss of memory. “In particular,” she said, “seeing the same, familiar faces each day is most important to them. Talking with one of the caregivers who said it is especially critical to dementia, Alzheimer’s and lonely, depressed residents who don’t … Continue reading