Imagine sitting in your room in a senior retirement living community. You have survived the loneliness of isolation from the Covid-19 pandemic, but now it is over. Yet you are still lonely because you moved into this caring community just before the pandemic started, and you never had a chance to make friends. Loneliness feeds on your immunity. You only saw your food servers. How would you feel? You’ve been relying on the kindness of your food serving team for conversation, and now you still depend on a kind word that will encourage you to sit at a stranger’s table in the dining room. It isn’t easy if a person is naturally shy or doesn’t hear well and hesitates to ask a stranger if they may join them. Intentional kindness from a food server to make that approach easier by introducing a resident to a table is a small effort for the server, a major appreciation from the resident.
Social interaction is a defense against loneliness. It helps in your residents’ being healthy. An assisted living community’s food serving team has the power to help your residents feel that they are welcome and are a part of your community instead of feeling abandoned.
Not everyone thinks to react to a situation with kindness. It isn’t that they are rude, just that they didn’t think of it. When intentional kindness is added to the list of skills to learn and practice in training sessions, it will become the most natural thing to do in any needed situation. When kindness enters your psyche, it becomes a way of life that brings joy to the giver as much as to the receiver. Remember how you felt after you extended kindness to someone in the past and the delightful expression on their face afterward. Didn’t it fill you with pleasure?
Kind Dining♥ coaching and training curriculum has long impressed companies on the value of educated, multi-skilled, including intentional kindness and food serving teams. It is commonly understood that skilled staff remains with their company much longer than those without proper training. Our training series is for your food serving team, both full and part-time, direct care workers, managers, and those you pull from other departments when you have insufficient food servers, as is happening now due to the pandemic.
Our training sessions are experiential. We engage trainees by using action, reflection, application, and performance. Servers build empathy to respect the aging process by using kindness to connect with residents one-to-one. We teach personal and professional skills that improve the lives of your residents while improving the lives of those who serve them.
Be♥ Kind: Learning kindness as a skill becomes as natural as the sun rising in the morning.