Does Your Dining Room Give Resident Satisfaction?

As a friend and I were reminiscing about our teen years, she mentioned the agony of walking into a school dance and not knowing what to do, where to go and hoping someone would come to her rescue.

A single or widowed resident may feel that same agony when entering your campus dining room if she finds all tables are set for couples. It’s important to have some round tables with an odd number of seating to create a mix of people who are not part of a pair. Long tables may be created by pushing smaller tables together and will encourage a blending of singles and couples with ease.

Setting tables properly is more than where knives and forks are placed. The happiness of your resident seeing a place to sit without that odd man out feeling is a small adjustment to make in your dining room but creates a major, comforting moment for your resident.

Kind Dining training will show your servers how to use their power in making your residents happy and satisfied.  No one in your dining room will feel alone in a room full of people. Dining is so much more than just eating.

B♥ Kind® Tip: In a room full of people, no one should ever feel alone.

And this is only the tip of the iceberg!  For more information on the opportunity of Kind Dining© training, contact me at: www.HigherStandards.org

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

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