Presenting at the Aging Services of Calif. convention on May 4 was fun. Long beach offered such vacation weather, I saw many Oregonians there, and presenting with Harold Urman offered great opportunity to reconnect.
This years conference theme was Communities: Inside Out. Participants were challenged to rethink their notion of community and be open let go of the past and envision future community models that might better serve the diversity, lifestyles and personal needs of future aging residents.
Communities: Inside Out resonates with me as I believe the key to restructuring for the future begins now, by optimizing the dining experience for residents through educating and training dining servers.
When we rethink how vital their role is to business success; it becomes easy to commit to nurture, train, and change behaviors from the inside out. Find out more on how to change server behaviors today, in my next article in RetirementHome.com. Changing from the Inside Out with Best Dining Practices.