Hospitality and Leadership in the Dining Room

Posted on by February 22, 2013

Long-Term Living MagazineDon’t miss Hospitality and Leadership the Dining Room, published January 31st in Long-Term Living Magazine, to learn more about:

  • Training front line servers
  • Improving your bottom line
  • Breaking down barriers

 

Posted in Resident Centered Dining Service permalink

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

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