Does your food serving team see through the eyes of your residents?

Is this a good time to look at your food service through the eyes of your customers as top top-notch restaurateurs do? Do you realize that your residents yearn for the same quality of food and service that their favorite restaurants gave them? Those are the restaurants, bistros, and trattorias they patronized before they made your community their home. That kind of dining service is not out of reach. A food serving team that works together to improve the quality of mealtimes that residents look forward to every day. An inspired chef can create interesting menus, bring in fresh foods and design the kitchen to prepare food when ordered. The new way has overcome the old way of cooking early in the day and keeping it hot on steam tables until mealtime.

Still combining healthcare with hospitality, an inspired chef will use herbs and seasonings to replace the salt most seniors need to avoid. It will benefit their health while pleasing their palate. Dining is their time to socialize, try new dishes with intoxicating flavors, and share stories with newly made or reacquainted long-time friends. An inspired chef and food service team working together can create excitement at mealtimes and compliment the architecture and décor in your community that first attracted your residents to choose your home. Your food serving team is a powerful tool for the company.  The dining room’s quality of food and service is their most valued asset. Meals that are talked about with warmth, delight, and satisfaction carry more assurance than advertisements. Word-of-mouth is a strong advantage.

Kind Dining♥ training modules are now available online. Our curriculum is comprised of 9 training modules divided into 3 sections. We will help refresh the work habits of your long-term food servers, educate your newly hired food servers, and show your part-time food servers how to be part of the team.  A well-trained team helps your community stand out from others by having employees who learn to be dedicated to their work.

Click here to learn about Kind Dining.

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

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