Leave No ‘Odd Man Out’ at the Dining Table in Long-Term Living

Posted on by February 22, 2013

Long-Term Living MagazineAfter recently teaching my dining class in a senior care community, I had an illuminating conversation with a resident. During the class I had mentioned that staff and administrators should learn the importance of setting the table mindfully. This resident shared her frustration in seeing all the tables in her dining room set with even numbers of place settings. She described her discouragement looking for a place to sit, feeling herself “the odd man out,” even when no one was seated at the table. [read more at Long-Term Living Magazine]

Posted in Resident Centered Dining Service permalink

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

Leave a Comment

Friendly reminder: Please protect other people's confidentiality as appropriate. Thank you!

Your email address will not be published. Required fields are marked *