How do you transform dining in your senior living community? Blend service and hospitality to make mealtimes more satisfying? Boost your bottom line by setting higher standards?
If you’re attending the Pioneer Network 12th Annual Conference, don’t miss More than a Meal: Blending Service and Hospitality in a Culture Change Environment. I will be sharing Kind Dining® best practices and how you can start raising customer satisfaction right away. Sarah McEvoy, administrator of Villa Crest Nursing and Retirement Center, will talk about how Villa Crest applied the Kind Dining® philosophy and ended up winning an Optima award.
Stop by after the presentation to say hello; I’d love to see you!
Learn more about delivering exceptional customer service your community; read: Hospitality for Boomers: How to attract residents, retain staff, and maximize profitability.