Q&A: Is Training Too Costly?


Q. Cindy, our administrator says training is too costly. What are your thoughts?

A. Anything that improves your business is bound cost something, for example: new software, copy machines, etc. Employee training, more than almost any other investment, has the potential to pay for itself. If that isn’t true, why do most parents send their kid to college?

Share my article, “Brand Mission Motivates Employees in Senior Living,” with your administrator. Studies show a strong workplace culture is proven to improve the balance sheet for its company by 20-30%.

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

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