Setting the Meal at AHCA/NCAL Conference Oct 8th

Exceeding Mealtime Expectations Without Breaking Your Budget

AHCA NCAL 2014 Convention Banner

It’s almost time for AHCA/NCAL 65th Annual Convention & Expo in Washington, D.C. I will be presenting Setting the Meal: Exceeding Mealtime Expectations Without Breaking the Budget on Wednesday, October 8 from 10:30 am – 12:00 pm at the Gaylord National Harbor just outside of Washington, DC.

This educational session covers:

  • The latest person-centered dining trends and resident expectations and how to accomplish those trends on a budget
  • How to assess your community’s dining service and spot the gaps between what residents expect and staff delivers
  • Obstacles you may face while making changes in dining service and ways to overcome those obstacles through positive leadership
  • How to build a stronger sense of community around the dining experience
  • Specific, low-cost, easy-to-implement changes that can be made to improve dining service immediately

Register to attend the convention today and I’ll see you in D.C.!

Can’t make it to D.C.? Bring Kind Dining® to your city.

A cheerful young server pours coffee and chats with a happy residentHost a one-day workshop. Making Meals Magnificent in Senior Care Communities: Transforming Dining to Improve Outcomes includes:

About Cindy Heilman

Cindy Heilman MS, DTR: Cindy Heilman has over 25 years of experience in enhancing hospitality, and food service standards. She is the CEO of her own company, Higher Standards LLC, and creator of Kind Dining® Training. Her unique background in restaurant ownership, in hospitality and healthcare food service, in working as a Dietetic Technician Registered and Healthcare Specialist at SYSCO Foodservices, led her to the development of her exclusive program that improves relationships and lives of aging residents through the dining experience.

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