Table Tip: Give Personal Thanks

Beautifully decorated Thanksgiving table with thank you card next to place sittingMake this Thanksgiving extra special by starting a new tradition in your community: Express your gratitude for each resident with a quick note of thanks. Purchase or create small cards and ask staff members to help. Write each residents name on the outside of a note card. Ask staff members to each fill out a few cards with a heartfelt message that thanks a resident they know personally for something. Use the note cards as place cards during Thanksgiving dinner at your community.

The notes don’t have to be long or complicated, they can be as simple as:

Dear Bill,

Thank you for always smiling at me in the hall. You make my work life nicer.


Be kind, genuine, and thankful and you will absolutely touch hearts.

About Cindy Heilman

Cindy is the founder and owner of Kind Dining®, which she began in 2006. She’s traveled across the country and Canada working with and training senior living communities that want to create an exceptional dining experience for their residents and staff. In addition, she certifies select professionals in her Kind Dining® philosophy and provides tools, now in an eLearning format, that make learning stick and help people put insights into action. As a result of her work, clients often share their staff has a new sense of purpose, get along better and keep their focus and energy on what matters most. In fact, she wrote a book, Hospitality for Boomers on how to attract residents and keep good team members. In her free time, she enjoys walking Oregon trails and cheering on her favorite soccer teams, the Portland Thorns and Timbers.

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