Do your employees stay with your community?

Do your employees stay with your community?

A retired friend told me recently how she made an excellent living in the old days, by being a waitperson during the years of raising a family.  “I was good at it. My aunt trained me,” she said. “I was pleasant and paid close attention to my customers’ tables without obviously staring at them. With my ‘regulars,’ I remembered what … Continue reading

Kind Dining

Does your food serving team still find value in the work they do?

Changing how you look at something changes your whole perspective. That is a key phrase to removing burnout from your long-term care and senior independent living community workforce. From grocery stores to art galleries, changing your product around gives your shoppers a new way of looking at what you have to offer. It freshens the atmosphere. Flexibility in work schedules … Continue reading

Does your company make wise investments?

Does your company make wise investments?

Many long-term care communities are finding ways to cut expenses yet benefit their residents at the same time. One of those improvements is investing in a garden. An area is set aside for residents to participate in the gardening program of planting, maintaining, and reaping vegetables, fruits, and herbs due to their input. The kitchen is much rewarded with fresh … Continue reading

Do your food servers know they are heroes ?

Sally had no idea that within a short period of time she went from being just a food server in a senior living community to be a hero. That’s what COVID-19 did for many faithful employees. Sally never gave it much thought. She just came into work, did her job as best she could, and went home. Now she realized … Continue reading

Do you continue your education every day?

It seems multicultural and multiracial items are in headline news every day. Retirement living and long term care residents are more multiracial and multicultural than in the recent past. Today’s retiring seniors are widely traveled and exposed to other cultures by the choices they made in how they lived their lives. Travel, communication, and TV have opened the doors for … Continue reading