It’s important to continue having celebrations in this time of extreme caution and stress. Have you ever been in a restaurant when the table or two over from you received a cake lit with candles and the wait staff singing Happy Birthday? Didn’t it make you and the other diners around smile, maybe applaud or even join in the song? … Continue reading
Just like in an orchestra, where musician’s practice from individual sheet music to deliver a unified audience pleasing performance, in a successful dining room, every staff member needs to perform their individual part to please diners. In your community, do you have some employees who aren’t willing to lend a helping hand? It seems like a standard issue in every … Continue reading
One of the best parts of my work is mentoring people who enjoy bringing out the best in others. Kellie Smith is that kind of person. She is a Kind Dining® Instructor at Villa Crest Nursing Home and Retirement Center in Manchester, New Hampshire and recently received the Dietary Partner of the Year award for the North East region of … Continue reading
